If you are having trouble using the interactive version then use our standard tool.
Please be aware that this unit is on a Part Night Lighting schedule and is intended to be switched off for a period during the night.
Thank you very much for reporting this fault. Your report has been recorded and
the item will be scheduled for repair.
Your fault report reference number is:
Please make a note of this number as you will need it to check the status of your
fault report in the future. This is an emergency fault. Our hotline number is